Thursday October 1, 2009
1:00 – 2:30 p.m. EDT
In this session, we will hear a case study from the Hartford Insurance Group about how taxonomy was applied to improving findability of Underwriting content. We’ll also learn about the state of the insurance industry with regard to adoption of metadata standards and taxonomy practices. This is based on our research into how insurance companies are addressing challenges around content and document management efficiency and search effectiveness by applying taxonomies and metadata.
Join us to hear Seth Maislin, Senior Consultant at Earley & Associates, and Jeff Auker, Assistant Vice President at the insurance company The Hartford, discuss an enterprise taxonomy initiative for managing over 200 million documents in support of underwriting and claims processing. They will address best practices for organizing a taxonomy project, methods for gaining support from stakeholders, and operationalizing a taxonomy program for ongoing success.
Paul Wlodarczyk, Director of Solutions Consulting for Earley & Associates, will review findings of our benchmark metadata survey updated with new results specifically for the insurance industry. The goal of the study is to measure industry progress on a Metadata Maturity Model scale, a road map designed to help get practitioners started – and continuously improve – content tagging within organizations.
- Applying taxonomy to improving findability of information
- Case study – The Hartford
- The role of metadata and taxonomies in content reuse
- Trends in metadata maturity for the insurance industry